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Collaborative selling: What you need to know

Posted by Carole Mahoney on 5/16/24 7:45 AM

Collaborative selling What you need to know

Are you as tired as I am of the age-old stereotype of the pushy, slimy salesperson? The image of the used car salesman in the cheesy suit still lingers in the minds of many. But there's a better way to approach sales—one that doesn't involve manipulation or sleazy tactics.

Sales is often seen as pushy and off-putting, discouraging many people from considering sales careers or working with sales professionals. Despite wanting more customers and revenue, many clients are hesitant to come across as "salesy" because they think it involves pressuring others to buy things they don't want or need.


But what if I told you that successful selling doesn't have to be pushy or manipulative but rather about collaboration and understanding? 


Our beliefs and attitudes toward sales dictate how we approach the sales process. If we view sales as slimy and manipulative, we're more likely to adopt those behaviors ourselves. But what if we shifted our mindset and embraced a collaborative approach?

Collaborative selling: A superior alternative to traditional sales tactics 

Rather than fixating on pushing a product or service onto customers, collaborative selling champions:

  • Active listening
  • Asking insightful questions
  • And engaging in meaningful conversations that unearth the customer's needs and desires. 

This approach not only leads to increased sales but also breeds customer loyalty and satisfaction, setting it apart from traditional sales methods. 


My journey into collaborative selling revealed a startling truth: the key to successful selling is understanding the buyer. 


When we align our approach with the buyer's preferences and priorities, we not only enhance the buying experience but also build lasting relationships that lead to increased sales and customer loyalty.

FOR A MORE DETAILED VERSION OF THIS STORY, WATCH THE VIDEO BELOW:


But how do we adopt a collaborative selling mindset? 

It starts with changing our approach to sales conversations. Rather than following a scripted pitch, we engage in open-ended dialogue that encourages the customer to share their challenges, goals, and aspirations. We listen actively, empathize with their concerns, and co-create solutions that address their unique needs.

The true power of collaborative selling lies in its transformative nature. 

It shifts the sales dynamic from a one-sided transaction to a mutually beneficial exchange of value, where both parties contribute to the solution. This shift builds trust, transparency, and respect, paving the way for long-term success and personal growth.

So, the next time you have a sales conversation, remember this: sales isn't about pushing a product—it's about building relationships and creating value. Collaboration is the key to unlocking limitless potential.


Join the conversation! Share your thoughts on collaborative selling in the comments below, and spread the word by sharing this post with your network.


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Topics: sales tips, sales training, sales leadership, Buyer First, collaborative selling