Think back to the last time you opened an email from a salesperson. Did it start with “I wanted to reach out…” or “We at Company X do…”?Chances are, you tuned out before the second sentence.
In our noisy world, communication feels more like a lost art than a daily practice. But as Paula White and I recently discussed, it’s not just about speaking or being heard—it’s about truly listening. Listening with intention, curiosity, and empathy...
In our recent Road To Inbound chat, I had the pleasure of speaking with Lori Richardson, the dynamic president of Women's Sales Pros and Score More Sales and the award-winning author of "She Sells." We shared our proven strategies, such as effective...
Once upon a time, there was a new business owner (me!) who detested the notion of sales. It was a word that carried the weight of desperation and discomfort, and I found myself struggling in my business as a direct consequence. Like many others, my...
Now, I really enjoy working with all levels of the sales team, from the entry-level BDR to the company president. I don't just work with sales teams, ya'll; I also help self-employed individuals and small business owners who need to sell.
Being a sales leader is a lot like being a parent. Yeah? Okay. I feel that way because, as a parent, you wanna see your team succeed. We get frustrated when we show them something over and over and over again, and they still don't quite seem to get...
Understanding emotions is really important in sales conversations. Emotional intelligence is key to sales success because it helps manage the fear of rejection and stay focused. Emotions can make it hard to make good decisions during discovery...
Have you ever found yourself in a crucial sales meeting with a potential client ready to impress and dive straight into the presentation, eager to showcase your offerings? I know I have. As the conversation progressed, I realized something was...