It's all about behavioral change. For me, anyway. After my conversation with Jennifer Fondrevay, for her, too. We found that we had a lot in common because we were both focused on how to change behaviors in ourselves and encourage them in others.
When I started my first full-time business, I did so because I got laid off during the Great Recession. In less than an hour, my 5-year plan to open my own business after working in corporate became a 6-month plan. (Because that was how long I had...
In my book, "Buyer First," I emphasize the significance of meditation and mindfulness practice - a whopping eleven times to be precise. Meditation enhances mental health and rewires our brains to form genuine connections with buyers.So, let's...
How does your outlook on the future, your environment, the people around you, and your current circumstances impact your sales success?
What are some of the most common things salespeople say and do that turn off their buyers? And what's really happening inside your buyer's mind when you do and say them?
Tonya Bjurstrom and I had a fun chat about surveys because I love Tonya's latest newsletter, where she said, "When's the last time you took an online survey and thought, Wow! This is great! I feel so valued!"?
I measure for several attributes and look for how to test, measure, coach, and train. It starts with mindsets. Then goes into attitudes and beliefs I know are necessary for you to be an authentic #buyerfirst seller.
How do you start a #buyerfirst relationship with my current customers if they've already gone through a traditional sales process? Is it too late?
Rather than a linear process, I see the collaborative selling model as more layered and cyclical. Like, an onion. You peel back the layers of an onion.
Janice asked, “The research shows that buyers now have a preference for self-service. Is #buyerfirst giving them what they want?” Love this question.
