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How to cultivate success by mastering your sales process

Posted by Carole Mahoney on 9/23/25 7:45 AM

How to Cultivate Success by Mastering Your Sales Process

No Sales Process? No Harvest: The other morning I caught my dog, Loki, sneaking green beans out of my garden. While chasing him off, I noticed some beans had already withered because I hadn’t picked them in time.

That moment reminded me of a hard truth: sales is a lot like gardening.

If you don’t have structure, the opportunities you’ve worked so hard to grow will rot on the vine.


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The Founder’s Trap

Founders juggle everything—product development, marketing, team building, and customer support. With so much on the plate, sales often slides to the bottom of the list.

Or worse, founders ride the “sales rollercoaster.” They generate a burst of leads, get busy with other tasks, and then fail to follow through. The result? Dried-up pipelines, lost opportunities, and stalled growth.


No sales? No growth. No process? No harvest.


Why Conversations Are the Lifeblood of Growth

What many founders don’t realize is that the quality of their sales conversations determines so much more than revenue.

When you listen with intention, dig into buyer insights, and ask the right questions, you uncover the information that fuels everything else:

  • Marketing: what messaging resonates

  • Product development: what features buyers actually need

  • Customer experience: what frustrations must be solved first

It’s not a battle for your time—it’s about integration. Sales conversations are the lifeblood of your company, and everything else flows from them.


Too Many Steps, Not Enough Structure

Another mistake I see? Founders with either no sales process—or one that’s eight to ten steps long (and feels more like a board game rule book).


If your process is so complicated you can’t follow it consistently, it’s broken. On the other hand, if you don’t have a process at all, you’ll never know what’s ready to be harvested.


The solution? A simple, flexible structure.

Just like I bend my garden fence so the beans can climb where I can see them, your sales process should support opportunities to grow—and help you spot the low-hanging fruit.



From Garden to Growth

The lesson is clear: structure isn’t optional. It’s what turns leads into customers and conversations into long-term growth.

Because sales isn’t just another task—it’s the trellis that supports everything else you’re building.

✍️ I’m Carole Mahoney, sometimes called the Sales Therapist. I help founders and teams create buyer-first sales strategies that grow revenue and strengthen relationships.

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Topics: sales, sales process, entrepreneur, small business