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4 Must Ask Questions Before You Click Send

Sometimes when we are coaching salespeople, we are reviewing sales calls, social media interactions, and yes- even email. Wherever and however the conversations are happening, we want to know about it.

Below are examples of 2 different emails sent ...

How to fail at selling and still win

I attended a networking event last night. My goal coming in was to track down, and connect with a top prospect in a strategic account I was trying to penetrate. I wanted to know if I can help them solve their business challenges.

After about an hour...

7 Science Based Techniques to Develop a Discipline

Why do so many salespeople know what to do, but very few do what they know? Ok, now who hasn’t asked that question? From sales leader's posts on LinkedIn to the sales managers and salespeople we work with on a daily basis, it has come up a lot...

Why don't we trust salespeople?

Seems like an obvious question doesn’t it? If you have read Daniel Pink’s book, “To Sell is Human” you know that 9 out of 10 people have a negative perception of sales people. Heck, salespeople don’t even trust other salespeople!

Can salespeople get lucky on purpose?

This is more of a “realization”. I’ve had a busy week today as a salesperson, because I’ve gotten some referral business in my pipeline. Problem is, I didn’t do it on purpose.

Are you planning on breathing today?

When it comes to sales, there’s no better feeling than getting that PO, email from Finance, or Purchase confirmation. We feel accomplished and proud of ourselves, and happy we have begun that relationship with the customer. However, we sometimes...

A sales slump story

Everyone, at some point in their sales career, hits a slump. This guest post is the story of how one sales person got into, and out of, a slump.  

How do you measure the impact of sales coaching?

This was a question that a VP of Sales asked me recently. But this wasn’t the first one he asked. It started with him saying that his biggest challenge was ‘coaching the coaches’. In his opinion, his team is ‘smart, hardworking and coachable’ but...

Sales therapy

A few months ago, I had beers and wings with Mark Roberge after he spoke at the Boston Enterprise Sales meetup. When I shared what I was doing with clients and the results we were getting he said, “You’re like a sales therapist!”

I cringed a little...

Changing the language and perception of sales

On a previous #livesaleslab we talked about sales strategies, specifically sales prospecting strategies. A new participant in the weekly open sales call came in saying, “I really need to stuff the pipe a lot this month.”

Hopefully no one else on...