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Can you learn to change?

Image credit: Quotesgram.com

Over the past year or so, I have watched a lot of people lose their cool because of ‘something Rick did.’ It’s hard and sad to stand by and watch- but knowing why enables me to sit on my hands and let it happen. It’s a...

How you buy is how you sell

My 17 year old just started his first job at a retail store. His first sales job!

After the first week, he came home shaking his head at how people buy. He couldn't understand why someone would come in, try something on, love it, but put it back...

No Proposals Before You Close

How do you close the sale that has had a proposal out for a month now but which you still have no word on?

Not just close it using tricks, but how to do it right, and comfortably, to make sure it is profitable for both parties? This is especially...

Is transparency a competitive edge in sales?

I first wrote this post right after the Inbound 2014 conference... and it’s been nagging at me. Here’s why.

I was talking with a marketing agency owner about some ideas for their own blog after the conference and asked them what their biggest...