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To coach or not to coach is NOT the question

There is just too much evidence to deny the ROI of 1:1 sales coaching on team performance. I could cite the CEB research that shows that salespeople who are coached at least 3 hours a month achieve an average of 7% over quota.

How To Handle Referrals

How do you handle referrals?

Because even in today's buyer-has-all-the-control- and information overload age, referrals will still cost you less, will close at a higher value, and will close faster than any other means of generating customers.

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Why Should They Buy From You?

On a recent #livesaleslab, we talked about two questions. First, why should people buy from you, and second, why should they buy from you now?

These seem like relatively simple questions to answer.

However, most of the time when I'm asking these...

How to Handle Premature Pricing or Demo Requests

So, how much does your stuff cost?

When is right time to break up with a prospect?

When I talk with salespeople about ghosting, when the best time to break up with a prospect is, and how to break up with that prospect, the analogy that's been left with me is dating.

Because throughout the conversation that I was having with...

Metrics No Manager Can Afford To Ignore

Do you have one of these health watches or Fitbits? It seems like everyone does. But how many people actually look at their stats or, better yet, how many know what these stats mean in regard to their health? And how will these stats help lead them...

What Prevents Salespeople from Asking Questions

Many salespeople I talk with aren't struggling so much with what questions to ask, but rather;

"What is preventing me from asking the questions that I know to ask and should ask, but I'm not asking them when I should?"

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Would you rather play blackjack or hire a salesperson?

Have you ever sat down and calculated what it actually costs when a sales hire doesn't work out?

A lot of sales leaders are scrambling to hire right now, and sadly that means that many might be settling for Mr or Ms Right Now, not objectively...

Uncovering Unknown Problems

How do you help people buy solutions to problems when they don't even realize that they actually have a problem?

 

It's one thing to be able to sell to someone when we know that...

How To Handle Fear In Sales

When I was about 9 years old, I watched the Dracula movie for the first time, and hence, became obsessed that  Dracula himself was living in my mother's basement.

 

When my mother...