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Is your sales process really the problem?

Whether you are a sales person in a company or a founder of a small company- you have a sales process already. Whether it is effective, scalable, and most importantly- designed around your ideal customer’s buying process is a whole other story.

A sales slump story

Everyone, at some point in their sales career, hits a slump. This guest post is the story of how one sales person got into, and out of, a slump.  

How do you measure the impact of sales coaching?

This was a question that a VP of Sales asked me recently. But this wasn’t the first one he asked. It started with him saying that his biggest challenge was ‘coaching the coaches’. In his opinion, his team is ‘smart, hardworking and coachable’ but...

Trouble selling? Try talking without a filter

It’s widely known that one of the main obstacles for sales success is that awful desire to be liked. Luckily I don’t suffer from that.

Now, not needing to be liked is not the same thing as saying whatever is on your mind all the time. It is a...

How to improve your decision making to sell better

I don’t enjoy shopping and it’s all my mom’s fault.

It felt like every weekend was another shopping adventure. Saturday mornings while my sister and I did our chores, she surfed the flyers for sales, coupons, etc. The driving to multiple stores,...

Sales therapy

A few months ago, I had beers and wings with Mark Roberge after he spoke at the Boston Enterprise Sales meetup. When I shared what I was doing with clients and the results we were getting he said, “You’re like a sales therapist!”

I cringed a little...

How are sales lost to no decision?

This was the topic on a recent #livesaleslab, and it was inspired from several different places.

First, from sales people asking us, “Why do my prospects disappear after the proposal?” Then, from current clients wondering, “Where is the best place...

Changing the language and perception of sales

On a previous #livesaleslab we talked about sales strategies, specifically sales prospecting strategies. A new participant in the weekly open sales call came in saying, “I really need to stuff the pipe a lot this month.”

Hopefully no one else on...

End of month sales coaching and training

It’s end of month and if you are anything like the sales people and managers I just started working with, today you are either sighing in relief that you made quota- even if it was at the last day- or wincing in anticipation of the explanation you...

Sales leadership practices that do more harm than good

A sales manager started working with me recently because in his words, “I don’t want my team to become the collateral damage of my shortcomings.”

It’s probably the best way that I have heard someone articulate an other-focused leadership mindset....