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Using the cognitive load theory to focus in & prevent overload

Have you heard about the cognitive load theory?

This theory states that the brain can only do so many things at once. Because of this, we need to be careful about how much we throw at people when we are trying to teach them in order to prevent them...

Why you need to slow down and match the pace of who you are teaching

We've all been there. We've listened in to a presentation or lecture and thought, "Wow, I wish they would slow down!" Or worse... "Man, I wish they would pick up the pace!" To some, their "normal" pace is fast, while other people's "normal" is...

Why you may need to ditch the traditional textbook method

Textbooks are created solely to help students learn. But what happens when that just isn't working?

What Sales Can Learn From A Teacher

In the fourth episode of the What Sales Can Learn From Series, I chat with Matt Miller, a teacher, blogger and presenter.

Matt has infused technology and innovative teaching methods in his classes for more than 10 years. He is the author of the book...

What salespeople can learn about resiliency from a former FBI Special Agent

In sales, where we are frequently running into roadblocks, having resiliency is a must. 

Check out this clip from the What Sales Can Learn From Series where former FBI Special Agent, Chris Freeze, explains what salespeople can learn about...

Why showing respect for everyone is key to building relationships

When showing respect for everyone you met, that doesn't mean you have to like them.

Learn more about respect and how it is key to building relationships with anyone you are speaking to in this session of the What Sales Can Learn From Series...

Ways a former FBI Agent builds relationships and how you can do the same

Building relationships is critical in any line of work, especially in sales

In this clip from the What Sales Can Learn From session, Christopher Freeze explains his process for building relationships when he was a FBI Special Agent as well as some...

How to figure out what personal biases someone may have

Determining what personal biases someone has can help you take the conversation down a path that you were hoping for. However, the personal biases that people hold aren't always aligned with your own, which can cause friction.

So how do you...

How salespeople can build rapport according to a former FBI Special Agent

Building rapport is key to beginning any type of relationship. But where do you start?

In this clip from the What Sales Can Learn From A Former FBI Special Agent session, Carole and Christopher Freeze discuss how to build rapport and why it's so...

What happens when you embrace a mindset of building trust?

Building trust isn't easy. The first big hurdle is embracing the mindset. Learn more in this video clip featuring FBI Special Agent Behaviorist, Robin Dreeke.