Unbound Growth Blog

How Sales Managers Can Actually Save Time with Call Recording Technology

Posted by Carole Mahoney  3/22/19 7:33 AM

What is the best way to offer feedback without overwhelming your salespeople?

So many recorded calls, but still so little time! With the rising trend of listening to recorded calls, many hoped it meant that salespeople would improve faster and with less time required of sales managers.

How is that working out for ya? I talked with one sales manager who would listen to his teams calls on the way into work, and on the way home- through Boston traffic. If you’ve ever driven in Boston, you can imagine this was a accident just waiting to happen.

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Topics: sales management, sales technology, #livesalesmanagement

Is sales training and technology a broken model to improve sales performance?

Posted by Carole Mahoney  1/23/17 8:45 AM

A few weeks ago I was talking with an executive whose “... expenses have gone up 40% in the last few months but haven’t seen the results yet.” They had already spent a lot of money on technology and consultants to try to improve their sales and revenue, and even though they believed sales coaching could help, they didn’t have the cash to invest. Worse than that, the previous investment made them leery of investing more in sales development without a guarantee of success.

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Topics: sales coaching, sales training, sales technology

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"Experience is a hard teacher because she gives the test first, the lesson afterward." ~Vernon Law 
This blog is a home for the business growth lessons that we and our associates and clients have learned from the front lines.

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