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Metrics No Manager Can Afford To Ignore

Do you have one of these health watches or Fitbits? It seems like everyone does. But how many people actually look at their stats or, better yet, how many know what these stats mean in regard to their health? And how will these stats help lead them...

What Prevents Salespeople from Asking Questions

Many salespeople I talk with aren't struggling so much with what questions to ask, but rather;

"What is preventing me from asking the questions that I know to ask and should ask, but I'm not asking them when I should?"

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Would you rather play blackjack or hire a salesperson?

Have you ever sat down and calculated what it actually costs when a sales hire doesn't work out?

A lot of sales leaders are scrambling to hire right now, and sadly that means that many might be settling for Mr or Ms Right Now, not objectively...

Uncovering Unknown Problems

How do you help people buy solutions to problems when they don't even realize that they actually have a problem?

 

It's one thing to be able to sell to someone when we know that...

How To Handle Fear In Sales

When I was about 9 years old, I watched the Dracula movie for the first time, and hence, became obsessed that  Dracula himself was living in my mother's basement.

 

When my mother...

5 Steps To Motivating Sales Teams

In the very first Live Sales Management Lab, we discussed how to go above and beyond quota, which means helping our salespeople to identify those personally meaningful goals that are going to stretch them outside of their comfort zone, so that they...

Tips For Managing Complex Enterprise Deals

Mauricio Suarez and Michael Douglas (not the actor) joined me on this week's Live Sales Lab recap and generously shared their top tips to close those large complex deals.

First tip: however long you think it will take, multiply by three. Your...

My Advice For Women In Sales

Because I talk to so many women in sales today and coach them, I thought this would be a great opportunity for me to share these exact words of wisdom with you.

 

How to Avoid Boring Sales Calls and Demos

It’s been a busy end of year... last year I spent nearly 800 hours watching recorded demos and listening to client sales calls. From discovery calls to demos, I have heard  some good, a lot of bad, and some just downright… boring.

Through that...

The forgotten power of ‘scheduling the next meeting’

Richard Smith is the Head of Sales for conversation intelligence and coaching platform - Refract. He is passionate about developing sales people, analyzing the science behind sales conversations, and changing the broken culture and mindset towards...