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Applying Buyer Persona Modes to Create Customer Focused Copy

If Content is Currency, It's Worth Doing Right

You have likely heard all about content marketing and how crucial it is to SEO now. If you haven't, do a quick search on "Google Penguin and Content Marketing", that should get you caught up. (or you...

Quick Sales Techniques: Do the Opposite

Unconventional Sales Strategies

One of my contacts recently asked their network of sales experts to offer their top traits of a sales rockstar (apparently this is what the kids are calling the best sales people these days).

Although I don't...

Empathy as the Linchpin for Sales & Marketing Strategies

Disclaimer: If your mandate is to "deliver share-holder value" or "make a paycheck", then this post is not for you.

Book Review: Authors, Publishers, Entrepreneurs (APE)

Why I Read It

My reasons may be different from yours. Even if you have no interest in writing a book, this is one I would still recommend for your business book library. Skip ahead to "What I Learned" and ask yourself how you could apply the lesson...

Sales 2.0 Tools, Your Sales Process and Your Customer

Why Sales 2.0 Tools Might be Hazardous to Your Sales Process

There seems to be a lot of buzz lately about sales 2.0 tools. Sometimes I feel like I am waving my arms at the masses and screaming "WAIT!" *sigh* If people just did what I told them,...

Why is a Sales and Marketing SLA Crucial for Smarketing?

What is a Sales and Marketing SLA?

A SLA, or service level agreement, is like a contract between sales and marketing departments or functions. It is the feedback and handoff that happen between the sales and marketing functions as a buyer enters...

What Convergence Marketing Could Mean to Your Business

This is mostly an observation that I felt compelled to point out. It stems from many sales conversations, my hubby's latest college course on media convergence, and a hot new TV show that caught my eye.

Never underestimate the importance of you in your marketing strategy.

If you have seen my LinkedIn profile, you have likely read the part that says, "Inefficiency drives me crazy, continuous and sustainable improvement is always my goal." It used to be angry, not crazy, but I've learned a few things.

Building Trust in the Sales Process using Buyer Persona Modes

How to use Buyer Persona Modes

Recently I explained how using buyer persona modes for sales and marketing strategy was like watching your favorite TV show series. You get to know and understand the characters by their mannerisms (ie: analytics,...

What questions are missing from your sales and marketing strategy?

Sales and marketing strategies and plans are really just the 'how- to have a conversation that develops a trusted contact'. At least they should be. For most companies, the question that their sales and marketing strategy is missing is: What do we...